Bans Security offers a range of monitoring solutions for residential and commercial customers to best suit your needs and budget. We work Southern Monitoring Services to provide high quality, reliable services including key holder only, Police response and G4S Patrol & Response. Our monitoring services monitor all types of alarm systems including intruder, CCTV and fire.
Not only are Bans Security NSI Approved installers, we use the largest supplier of Independent Monitoring Services which also meets NSI Gold requirements. Southern Monitoring and Northern Monitoring Services have got the whole country covered. Formed in 1983, they are the largest independent ARC and RVRC in the UK with over 25 years experience and achieved the first NSI Quality Assurance ISO 9002 certificate. Both high security centres are NSI Gold for Security, Fire and CCTV Monitoring.
Offering the following forms of monitoring:
They don’t just monitor alarms and CCTV; they can monitor anything - for example, medical, industrial and environmental alarms, lifts, scaffolding, lone workers, satellite tracking systems - you name it.
But for us, our most important objective is to provide you with a personal service and a tangible level of support beyond promotional literature and staff titles.
Their fully manned centres operate from two locations within the UK and provide for a virtual alarm handling network and telephony system. All phone calls are answered personally and recorded; none of their services are outsourced, either within or outside the UK.
We take ownership from the initial point of sale through to ongoing customer service visits. Our experienced, knowledgeable and friendly staff are there to help. Our services are extensive and include professional sales advice, consultancy, project management, technical support and training.
The current Standard requires that an approved monitoring centre has contingency arrangements in the event of attack or disaster - natural or otherwise. This is often achieved with a backup agreement with another approved centre. Where they are different is that SMS and NMS are two independent but fully integrated centres providing 100% real-time backup to one another.
Not only can one act as a backup to the other in the event of disaster, but calls to either ARC can be responded to by the other - a service that very few can offer. Both centres offer a Virtual Call Centre service where they co-ordinate your out-of-hours calls and service engineers.
By offering the most comprehensive monitoring and communications packages and the very best in customer service, they are recognised as a major force within the monitoring industry in the UK.
A Police response is based on a number of factors including availability of resources, time taken to reach the property, priority to respond based on other incidents and whether a Police URN (Unique Reference Number) has been issued to a properties security system.
In order to reduce the amount of time wasted by Police attending false alarm activations, the NPCC (National Police Chiefs Council) administer the current Guidelines on Police Requirements & Response to Security Systems.
To obtain a Police URN there are certain conditions that must be achieved relating to:
It is also important to understand poor performance of your alarm system can result in your Police URN being withdrawn.
For example, if your alarm system triggers 2 false calls within a 12 month rolling period, you will be served with a notice requiring action to be taken to prevent further false calls.
If your alarm system triggers 3 false calls within a 12-month rolling period, police response will be withdrawn. If this happened, you would need to inform your insurance company, as this may impact your insurance premium and cover.
To obtain a Police URN you should:
Bans security offers a range of monitoring solutions for residential and commercial customers to best suit your needs and budget. We work with Southern Monitoring Services to provide high quality, reliable services. Read More
CSL have tailored a range of signalling products that match the Security System Grade right the way through from Grade 2, 3 and 4 Security installations and the highest specification of Fire signalling grades. The price of the product has been matched to the grade. Read More
BT Redcare have been in the fire and security industry for over 30 years and provide alarm signalling devices and services which enable fire, security and more to be monitored over a secure network - keeping homes and businesses safe. Read More
"Excellent response right from first enquiry. Clear and concise verbal discussion on possibilities for installation and then good written quote. Installation first class."
"Reliable, tidy, competent and friendly service. We have already recommended this company to friends."
"I have used BANS for nine years and have always been very pleased with their fast, friendly and efficient service."
Please do not hesitate to contact us for help with any of your security needs. We offer free quotations and site surveys for your peace of mind.
56 Swinburne Road Oxford OX4 4BG
Oxford: 01865 728089 info@bans-security.co.uk Account Customers: Please use the email address on your paperwork
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